Looking after a mattress starts with its own care instructions. Materials, covers and construction vary, so there is no single cleaning routine that suits every model. Use this guide as a starting point, and always follow the manufacturer's instructions if they differ.
Keep the care instructions handy
Check the label and product information before cleaning, rotating or removing a cover. A zipped cover is not necessarily removable or machine washable. Keep any care leaflet somewhere easy to find so you can check it when needed.
Choose a compatible mattress protector
A suitable protector adds a washable layer between your bedding and mattress. Check that it fits the mattress depth and is compatible with the manufacturer's guidance. Wash and dry the protector according to its own care label before putting it back on the bed.
Change bedding and check the surface
When you change your bedding, check the mattress for dampness, marks or signs of wear. If vacuuming is permitted by the manufacturer, use the recommended method and an appropriate clean attachment. Avoid vigorous brushing or cleaning methods that could damage the cover.
Deal with spills carefully
For a spill, check the care instructions first. Where permitted, blot gently with a clean absorbent cloth rather than rubbing or soaking the mattress. Do not apply bleach, steam or other cleaning products unless the manufacturer specifically allows them. Let the mattress dry fully before covering it again, following the recommended drying method.
Rotate or turn only as instructed
Some mattresses can be rotated head to foot, while others have specific positioning requirements. Some are designed to be turned over and others are not. Follow the instructions for your model rather than using a general schedule, and get help moving a heavy mattress safely.
Check the bed base too
Make sure the mattress is used on a compatible base. Check any specified slat spacing, support requirements and weight limits. Look out for loose fittings or damaged components and follow the bed frame manufacturer's guidance when addressing them.
A simple care checklist
- Follow the instructions for your specific mattress.
- Use a compatible protector and follow its washing label.
- Check the mattress when changing bedding.
- Avoid excess moisture and unapproved cleaning products.
- Rotate or turn only when the manufacturer recommends it.
- Keep the bed base in good condition.
Not sure how to care for a Sleepwell Zone mattress? Contact our team with the product name and your care question before trying a cleaning method.
